Privacy Policy

Sculpted By Mi operates this store and website to provide customers with a curated shopping experience. This Privacy Policy explains how we collect, use and disclose personal information when you visit our website, make a purchase, create an account, contact us or otherwise use our services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

Depending on how you interact with Sculpted By Mi, we may collect information such as your name, email address, phone number, billing address, shipping address, payment details, order history, account details, wishlist activity, device information, website usage information and communications with our team.

How We Collect Information

We may collect personal information directly from you, automatically through our website, from service providers, from Shopify and from trusted partners who help us operate our store and provide customer support, payment processing, shipping, marketing and website functionality.

How We Use Your Information

We use personal information to process orders, manage payments, arrange shipping, provide customer support, manage accounts, process returns and exchanges, improve our website, personalise your shopping experience, send marketing communications, prevent fraud, comply with legal obligations and maintain the security of our services.

Marketing

If you subscribe to our emails or SMS updates, we may send you marketing, promotional updates, launch information, restock notices and offers. You can unsubscribe at any time using the unsubscribe link provided in our communications.

Sharing Your Information

We may share personal information with Shopify, payment providers, shipping partners, technology providers, marketing platforms, customer support tools, analytics providers and other trusted service providers who help us operate Sculpted By Mi.

We may also disclose information if required by law, legal process, business transfer, fraud prevention, security protection or to enforce our terms and policies.

Shopify

Our store is powered by Shopify. Shopify may collect and process personal information to provide, protect and improve the services they provide to us and to customers. You can learn more about Shopify privacy practices through Shopify’s own privacy resources.

Third Party Links

Our website may include links to third party websites or platforms. We are not responsible for the privacy, security or content of websites we do not control.

Children’s Privacy

Our website and services are not intended for children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction.

Security & Retention

We take reasonable steps to protect personal information, however no online transmission or storage system can be guaranteed as completely secure. We retain personal information only for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes and enforce our policies.

Your Rights

Depending on where you live, you may have rights to access, correct, delete or receive a copy of your personal information. You may also have rights to manage communication preferences or object to certain processing.

To exercise your rights, please contact us using the details below.

Complaints

If you have concerns about how we handle your personal information, please contact us so we can review and respond to your request.

International Transfers

Your personal information may be stored, transferred or processed outside the country where you live, including through Shopify and other service providers.

Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, legal requirements or operational practices.

Contact

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at:

hello@sculptedbymi.com